Refund policy

Online Returns

Final sale items are not eligible for return or exchange.

All other items may be returned within 30 days* of purchase for a full refund, minus $10 flat shipping charge. Items must be postmarked within 30 days of your online purchase date. If returning part of an order, the shipping charge will be prorated. Refunds are issued to the original payment method once the return is received.

*Holiday extension (November 20th - December 22rd)  return within 45 days of purchase.

Condition of returned items: Items must be returned in original packaging with tags attached — unwashed, unworn, and free of pet hair, smoke, bodily fluids, and foreign scents.

Defective items: If your item arrives with a manufacturer defect, please contact us promptly to arrange a replacement or store credit.

Wrong item received: If we shipped you the wrong item, please contact us within 2 business days of receiving your package.

To check your order status or initiate a return or exchange, please contact us.

In-Store Returns

Final sale items are not eligible for return or exchange.

All other in-store purchases may be returned within 30 days for exchange or store credit only. Items must be in new condition with original tags attached. Purchases beyond 30 days are non-returnable.

Condition of returned items: Items must be in original packaging — unwashed, unworn, and free of pet hair, smoke, bodily fluids, and foreign scents.

Defective items: If your item has a manufacturer defect, please notify us so we can arrange a replacement or credit.